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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 8, 2023

1  out of  5 rating by Arkan
"As soon as you sign the contract and begin paying they will stop answering your calls and have terrible communication with you. I am a loyal state farm customer, but I will take my business from this guy to a different state farm provider"

Dee Lee

May 6, 2023

1  out of  5 rating by Dee Lee
"Google please can you put a zero or minus stars rating because that’s what I would give this agent office , we are a loyal State Farm customers for so long , our account was with State Farm at one point was a very good agent for over 20 years then suddenly they got us moved to this agent , omg it has been a miserable years , very bad customer experience they don’t deserve to hold the State Farm name or to represent them it’s a nightmare for us very bad customers service , I’ll be moving to another agent soon , since we have the right to do so please keep your self the headache and the distraction and disrespect you would experience ask me for it"

Jennifer Nielsen

April 19, 2023

2  out of  5 rating by Jennifer Nielsen
"Update: after the first initial setup there was serveral issues with my bill and trying to get ahold of anyone was a nightmare. Not aurw what happened but i switched to Charlie Pierce State Farm amd they are great! Brianna from StateFarm was amazing! She had my quote ready in a matter of minutes and not only saved me HALF of the money I was paying for insurance already but also was able to add coverage to my insurance and still save me that money!"

Gaby Garcia

April 3, 2023

5  out of  5 rating by Gaby Garcia
"It is rare to get great customer service these days but Brianna Vaquera with State Farm went above and beyond. I was with another company when she was trying to help me to get a lower rate and even though it took some time she never forgot about me. She replies in a timely manner and did great with finding the plan for me. I truly appreciate her hard work, definitely five star customer service from Brianna."

Shannon Evans -Pruitt

April 3, 2023

5  out of  5 rating by Shannon Evans -Pruitt
"Very satisfied! Bri was Great!"

Chris Marache

February 21, 2023

5  out of  5 rating by Chris Marache
"Great service would refer everybody to Truman great job guys"

Hussam Alhasson

February 1, 2023

1  out of  5 rating by Hussam Alhasson
"I was disappointed by my one of the staff Brianna she is rude, with disrespectful attitude and incompetent."

Prince Broky

January 30, 2023

5  out of  5 rating by Prince Broky
"Brianna is the best agent with State Farm, I love the way she helping for choosing quotes and she found me very good policy. I recommend her 100% to everyone and going to rate her 5 STAR 10/10 Thanks Brianna"

Ali Roomi

January 26, 2023

5  out of  5 rating by Ali Roomi
"Very good services and excellent staff"

Necie E

October 7, 2022

1  out of  5 rating by Necie E
"I received the absolute worst customer service after cancelling my policy. They will give excellent customer service until you cancel your policy. Then you will receive no reply. They will make the most easy going person turn into someone very upset and irate."

wilbert moore

September 3, 2022

5  out of  5 rating by wilbert moore
""Outstanding Customer Care" which exceeds customer service is always rendered by Jerry Mensiage. He is professional, courteous, efficient, friendly, patient and possess a most pleasant demeanor. Jerry is very thorough in relaying information and simplifying it making it easy to grasp. He certainly understands the mission and execute it well. "Many Thanks to Jerry for the "Outstanding Customer Care.""

Paula Fontenot

August 16, 2022

1  out of  5 rating by Paula Fontenot
"Brianna was the worst person I've dealt with in my life about something that should be simple. Her lackadaisical incompetence shines bright through arrogance ignorance and immature finger pointing. You would think that someone who work with people on the regular would know how do it. But hey this agency doesn't think and doesn't want you to think either. I wouldn't send a dead turtle to this agency. It deserves better."

Jj Olvera

July 6, 2022

5  out of  5 rating by Jj Olvera
"Jerry is an amazing agent. I had been on my family policy for a while and decided it was time to switch over since i got a brand new vehicle. Me switching over to my own plan was no issue nor problems. He really makes sure you know every discount u can recieve and what exactly it is that you will be receiving and the price it will be. He is really helpful and would highly recommend him to anybody looking for state farm coverage!"

Nicole Dabrowski

June 28, 2022

5  out of  5 rating by Nicole Dabrowski
"Diandra did an excellent job and efficiently so I could get on with my work day while getting a great rate"

Gretchen Conley

June 6, 2022

5  out of  5 rating by Gretchen Conley
"Diandra did an incredible job and beat the competitors hands-down. Her friendly professionalism was outstanding and she went above and beyond what was expected. Thank you Diandra!"

Alisa Semiens

May 27, 2022

5  out of  5 rating by Alisa Semiens
"He was very helpful."

tyler bush

May 26, 2022

5  out of  5 rating by tyler bush
"Brianna was great and got me a better deal than geico!"

Eduardo Rauda

May 20, 2022

5  out of  5 rating by Eduardo Rauda
"Best experience ive had with an Insurance company. Jerry was very helpful and explained things well. Overall a good guy glad he was able to get me an affordable policy. Jerry the GOAT!"

Andrea Harrington

May 2, 2022

5  out of  5 rating by Andrea Harrington
"Great insurance"

Syed M. Rizvi

April 20, 2022

5  out of  5 rating by Syed M. Rizvi
"Brianna was very thorough in explaining the insurance policy and provided the best rates across the industry. Try Brianna and Jerry to save money and get top service. Thank you"

seye michael

April 20, 2022

5  out of  5 rating by seye michael
"Jerry is a very good man I love his service and I really appreciate him alot"

LayLa Rogers

April 15, 2022

5  out of  5 rating by LayLa Rogers
"Don’t know where to start. Truman Trail and his awesome team meets all level of expectations. Great customer service experience and they most def provides Quality over quantity. State Farm great products yet Truman and his team better than amazing customer standards. Great work guys and gals!!!!!"

Olabisi Gaston

April 14, 2022

5  out of  5 rating by Olabisi Gaston
"An awesome experience today. I had for a long time been sourcing for an insurance coverage that wouldn't cut my throat, not only was the quote remarkable, l was well attended to and got a clearer picture of what l was offered. I am indeed thrilled with what l got today and the agent, Mr Truman' surely knows what he is doing."

janay stanton

April 7, 2022

5  out of  5 rating by janay stanton
"Great experience, very knowledgeable about insurance. Even referred her to my family. Don’t hesitate to use Brianna Vaquera. She won’t disappoint."

RaYach Rawach

February 25, 2022

1  out of  5 rating by RaYach Rawach
"I have been with this agent for a few years. I have experienced lack of care and lack of follow through. I have been with State Farm since the 90s and have always had wonderful agents. I was scheduled to receive a loan check over two weeks ago that was supposed to have been mailed. I never received it in the mail I would call in and be told that Truman would get back with me. Most of the time they don't answer based on caller identification so I would block my number to get an answer. I went in this morning to follow up on the loan check and was told that he would cancel mailed check and print me one. I proceeded to ask that my agent be charged and I waited for some time and of course he tells me that it will take some time to cancel the mailed check and that he put in agent change request and that I can pick up the check there. He knows that I drove an hour to correct the situation. Today's experience only emphasizes the pettiness and lack of care. I was assigned this agent by a former agent because they wouldn't be dealing with insurance any longer. This has been the worst agent ever. There is no way to make a dissatisfaction claim with State Farm so this is my only platform. Please, be careful in your selection. I pray that he and his staff will be repentant of their negligent actions."