State Farm® Insurance Agent Truman Trail

"I purchased my car insurance in May and explicitly told them I was moving to California. The representative, Brianna, repeatedly assured me that my monthly rate would stay the same after the move. However, as soon as I updated my California address, State Farm doubled my premium. This is highly misleading and unprofessional. I feel completely misled and misinformed by their staff. I will not be doing business with State Farm ag"

"Bri was great, very professional worked with us to get the best coverage"

"Thanks Anna for helping me obtain the best rate for my KIA you're so nice and friendly"

"Brianna is the best make sure ask for her"

"Brianna is the GOAT!"

"Ms. Breana Vaquera was is Heaven sent she saved us money we got better coverage now we’re in better hands with State Farm
Thanks Bree for everything ⭐️⭐️⭐️⭐️⭐️"

"Good service"

"Thank you Anna for always helping me. Every time I walk in you know my name already you helped me obtain insurance and always helping me with my account!"

"Brianna vaquera was the best she helped me with all my questions an the office staff is amazing as well"

"Bri is very knowledgeable, very helpful, and did not rush me. Very pleased with the information and choices given. I believe I got a good rate. Quite pleased. I would recommend this particular agency."

"Thank you Anna, Briana & Celeste all freindly amazing office!"

"Thank you Anna Garcia for taking time to assist me with my claim and helping me resolve it with the at fault party. I recommend anyone to this office great service and friendly 😀"

"Celeste was nice she helped me with my account and my app she did a great job!"

"Thank you Anna for always helping me with my insurance so kind and you always remember my name when I call or come in office. I would recommend anyone to talk to Anna Garcia from Truman’s office."

"Celeste did an amazing job thank you!"

"Bad business practices. Went with another company, told them to cancel the policy. No one in the office sent it in. They keep contacting for payment. Every month the same process. "They don’t have it in the notes". I’ve canceled every moth since. They need better workers in the office."

"Corwin did a great job explaining everything and he made it so easy to change my homeowner’s and car insurance. State Farm beat USAA in customer service AND pricing. I appreciate Corwin’s communication and helpfulness so much!!"

"Truman himself has been polite to me during our few interactions, but unforgettably the "customer service" from his office staff is atrocious. They are incredibly rude, disrespectful, didnt perform job duties when I called to address them which then caused issues with my account and over charged me due to their lack of performance and proceeded to claim they'd give me a credit to reconcile due to their error , but then when I call back for an update they dont have any information to assist me. Never heard anything about it, unsurprisingly, and I didn't get my credit back. I'd like to add that Star was very professional and polite when we spoke, the only other aside from Truman. I like State Farm as a provider, so I switched agents recently (away from Truman Trail) as I will not spend my money with people who conduct business as they do and highly suggest if you want actual help, honesty and kindess- this isn't the place to to choose!
10/10 DO NOT RECOMMEND."

"Thank you for your cooperation, kindness and excellent service. Their work is excellent. I recommend choosing this insurance. Many thanks, especially to Ms. Anna Garcia, for their excellent work and for listening to and solving every problem I had."

"Gracias compañera Celeste por ayudarme en mi seguro es usted muy amable y eficaz, preparada para seguir atendiendo el personal mis mayor saludos para usted y su equipo"

"Thanks to the State Farm office at 2315 S. Gessner—especially Corwin.
After shopping around for weeks and speaking with several agents, I struggled to find both business and personal insurance policies that met my needs and fit within my budget. That all changed when I connected with Corwin.
Within an hour, everything was handled seamlessly. The rate he offered was extremely competitive and honestly too good to pass up. What truly stood out, however, was his professionalism, in-depth knowledge, and responsiveness. He followed up promptly on every request and made the entire process smooth and stress-free.
I highly recommend this State Farm location for anyone looking for excellent service and real results."

"Celeste was great, I was looking for a new policy as my previous one sky rocketed for no reason and she took the time to go over everything in detail. Thanks to her I will be paying less and getting way more. It was also great to chat with her while things were processing."

"I had a great experience with Statefarm and Corwin Arceneaux. He was very helpful and answered any questions with no problems. I would definitely recommend him."

"Thank You Anna Garcia for helping me with the outstanding service you provided so nice and beautiful"

"I was with State Farm for the last six months, every month without my consent they have increased different charges, Corwin’s behavior is very offensive and not respecting the customer, while I was talking with him, he was not listening and not giving floor to talk. Thanks God finally I have quite my policy with him."