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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Nixon

August 7, 2026

5  out of  5
rating by Victoria Nixon
"They offer good coverage,are fast to help and compensate for any loss or damages. Customer service is very pleasing and helpful. State Farm Agent Brianna goes above and beyond. It’s very knowledgeable and makes the process easy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gulya Nur

August 6, 2026

5  out of  5
rating by Gulya Nur
"Truman Trail and Briana provided outstanding customer service. Briana was very kind, patient, and helpful over the phone. They reviewed my policy and helped lower my insurance premium. They explained everything clearly and made the whole process easy and stress-free. I truly appreciate their help and highly recommend them to anyone looking for insurance. Thank you!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Truman Trail’s team. "
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Victor Nguyen

August 5, 2026

5  out of  5
rating by Victor Nguyen
"Thank you Brianna & Anna for assistance with my new State Farm policy. Good coverage and price. 100% recommend!!"
We responded:
"Victor, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
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Mustafa Alazzawi

August 3, 2026

5  out of  5
rating by Mustafa Alazzawi
"Brianna is the best to ask for she is so helpful"
We responded:
"Wow, thank you for the 5-star review, Mustafa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Magnus Aghe

July 31, 2026

5  out of  5
rating by Magnus Aghe
"Anna was excellent providing top-notch services and helping me with transitioning back to State Farm."
We responded:
"Thank you so much for your wonderful feedback of us here at Truman Trail’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Truman Trail’s Insurance Team "
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Alexandra West

July 30, 2026

1  out of  5
rating by Alexandra West
"If i could gove zero stars i would. So where do I start very unprofessional, never in office. Always not available to take your call. Very rude staff, very ugly attitudes , customer service lacks."
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Rocio Ware

July 29, 2026

5  out of  5
rating by Rocio Ware
"Thank you Brianna for the assistance with the auto insurance. My husband and I were looking for insurance and I do not have the patience nor the interest in doing this adult chore. But, Brianna made it extremely painless. Lol. Will definitely recommend! ☺️"
We responded:
"Rocio, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Truman Trail and Team "
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Arthur Ware

July 27, 2026

5  out of  5
rating by Arthur Ware
"We were looking around at the smaller companies for car insurance and having no luck with decent prices. Tried State Farm and got connected with Brianna. She was a God Send. She explored every option available to get a quote that was reasonable. We are very thankful for her expertise in the business. Thanks Brianna"
We responded:
"Arthur, thank you for the fantastic review! We’re always here to support you with your insurance needs in Houston. "
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Wesley -Leather Gui

July 26, 2026

5  out of  5
rating by Wesley -Leather Gui
"Absolutely amazing work and agent"
We responded:
"Thank you so much for the 5 stars, Wesley! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Restaurant Critic

July 24, 2026

5  out of  5
rating by Restaurant Critic
"Working with Ms.Brianna has been wonderful.She took the time to review my old policy and found ways to save me money while giving me better coverage.She answered all my questions and was very polite.If you need a great insurance agent i highly recommend Brianna.Thank you for making insurance Stress-Free....!!!🙏"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Houston to know you had such a great experience with us. "
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Erica

July 22, 2026

5  out of  5
rating by Erica
"Brianna is amazing! Very responsive, professional and super friendly!"
We responded:
"Thanks so much for the fantastic rating, Erica! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Brenda Vaquera

July 22, 2026

5  out of  5
rating by Brenda Vaquera
"Brianna Vaquera was wonderful. Very helpful and understood my needs. Thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Vanessa Vaquera

July 22, 2026

5  out of  5
rating by Vanessa Vaquera
"Brianna Vaquera is awesome"
We responded:
"Wow, thank you for the 5-star review, Vanessa! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jimmy Bizimana

July 21, 2026

5  out of  5
rating by Jimmy Bizimana
"Ask for bri !"
We responded:
"Jimmy, thank you for the amazing review! Our Houston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Truman Trail, your State Farm Agent "
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Mohamed Naser

July 20, 2026

5  out of  5
rating by Mohamed Naser
"Brianna is the best to ask for"
We responded:
"Mohamed, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Miriam

July 20, 2026

5  out of  5
rating by Miriam
"Brianna, made it great and simple to understand. Now my home and vehicles are coverd and affordable.. Thank you!!!"
We responded:
"Thank you for the 5-star review, Miriam! We’re proud to serve the Houston community and truly appreciate your support. "
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Muzamal Sedeqi

July 17, 2026

5  out of  5
rating by Muzamal Sedeqi
"Brianna & Anna are the best I will recommend all here"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
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Debra Spears

July 16, 2026

5  out of  5
rating by Debra Spears
"Brianna was so kind, helpful and patient"
We responded:
"Debra, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Houston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Truman Trail and Team "
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Mamady Kante

July 15, 2026

5  out of  5
rating by Mamady Kante
"Brianna vaquera is the best helped with a lot went above an beyond very happy"
We responded:
"Mamady, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Houston insurance team is always here and happy to help. "
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Manoj Dubey

July 9, 2026

5  out of  5
rating by Manoj Dubey
"Brianna, you are the best! Keep up the great work helping people get things sorted out with just a phone call. Thank you for helping me update my apartment insurance address. I really appreciate your excellent service!"
We responded:
"Thank you for taking the time to leave such a great review, Manoj. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Latifa Ansari

July 6, 2026

5  out of  5
rating by Latifa Ansari
"Everything was perfect! Friendly staff, reasonable prices, and excellent service. I highly recommend this place."
We responded:
"Thanks so much for the amazing review, Latifa! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shaheen Waqibeen

July 6, 2026

5  out of  5
rating by Shaheen Waqibeen
"I met with Ms.Brianna vaquera she’s experienced and help me a lot understanding the policies and rate and finally impressed me to jump from old insurance co to state farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Fatih Selcuk

June 18, 2026

1  out of  5
rating by Fatih Selcuk
"I purchased my car insurance in May and explicitly told them I was moving to California. The representative, Brianna, repeatedly assured me that my monthly rate would stay the same after the move. However, as soon as I updated my California address, State Farm doubled my premium. This is highly misleading and unprofessional. I feel completely misled and misinformed by their staff. I will not be doing business with State Farm ag"
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Renee Janik

June 16, 2026

5  out of  5
rating by Renee Janik
"Bri was great, very professional worked with us to get the best coverage"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Truman Trail’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Benbekhti Bilal

June 5, 2026

5  out of  5
rating by Benbekhti Bilal
"Thanks Anna for helping me obtain the best rate for my KIA you're so nice and friendly"
We responded:
"Benbekhti, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "